/* Ticket workspace. Scoped to the full ADMIN ticket dialog. */
#ticket-dialog{--td-bg:#f4f6f9;--td-panel:#fff;--td-text:#182539;--td-muted:#637086;--td-line:#dfe5ee;--td-accent:#742aa2;--td-soft:#f4edf9;--td-map:#f0f3f7;width:calc(100% - 48px)!important;max-width:1520px!important;height:calc(100dvh - 48px)!important;max-height:1100px!important;margin:auto!important;padding:0!important;border:1px solid var(--td-line)!important;border-radius:20px!important;background:var(--td-bg)!important;color:var(--td-text)!important;box-shadow:0 32px 100px #0005;overflow:hidden!important;font-size:14px!important;line-height:1.5}
html[data-theme=dark] #ticket-dialog{--td-bg:#111822;--td-panel:#192330;--td-text:#eef2f8;--td-muted:#a9b7c9;--td-line:#2d3a4b;--td-accent:#ce9aff;--td-soft:#30243f;--td-map:#141d28}
#ticket-dialog::backdrop{background:#050b16b8;backdrop-filter:blur(5px)}
#ticket-dialog #ticket-drawer{height:100%!important;max-width:none!important;width:100%!important;display:flex!important;flex-direction:column!important;overflow:hidden!important;border:0!important;border-radius:0!important;background:var(--td-bg)!important;color:var(--td-text)!important}
#ticket-dialog #ticket-fixed-header{display:flex!important;align-items:center;gap:20px;flex:0 0 auto!important;min-height:92px!important;padding:18px 26px!important;border:0!important;border-bottom:1px solid var(--td-line)!important;background:var(--td-panel)!important;color:var(--td-text)!important;position:relative!important}
#ticket-dialog .td-heading{flex:1;min-width:0}#ticket-dialog .td-eyebrow{display:flex;align-items:center;gap:12px;margin-bottom:5px;color:var(--td-muted);font-size:12px}#ticket-dialog #ticket-number{font:600 12px/1.4 inherit;color:var(--td-muted);direction:ltr;unicode-bidi:isolate}#ticket-dialog #ticket-title{font-size:23px!important;font-weight:700!important;line-height:1.35!important;margin:0!important;overflow-wrap:anywhere;letter-spacing:-.35px}#ticket-dialog #ticket-client{font-size:13px!important;color:var(--td-muted)!important;margin:5px 0 0!important}#ticket-dialog #ticket-state-badge{display:inline-flex;align-items:center;gap:7px;padding:5px 11px;border:1px solid var(--td-line);border-radius:30px;background:var(--td-bg);font-size:12px;font-weight:600;white-space:nowrap}#ticket-dialog #ticket-state-badge:before{content:'';width:7px;height:7px;background:var(--ticket-status-color);border-radius:50%}#ticket-dialog #ticket-close{flex:none;width:38px!important;height:38px!important;border:1px solid var(--td-line)!important;border-radius:10px!important;background:var(--td-bg)!important;color:var(--td-muted)!important;font-size:24px!important}
#ticket-dialog #ticket-actions{position:relative!important;top:auto!important;z-index:20;flex:0 0 auto!important;height:auto!important;min-height:66px!important;display:flex!important;gap:10px!important;align-items:center!important;padding:13px 26px!important;border:0!important;border-bottom:1px solid var(--td-line)!important;background:var(--td-panel)!important;flex-wrap:wrap!important}
#ticket-dialog #ticket-actions button,#ticket-dialog #ticket-actions select,#ticket-dialog #ticket-actions summary{min-height:38px!important;height:38px!important;padding:0 13px!important;border:1px solid var(--td-line)!important;border-radius:9px!important;background:var(--td-panel)!important;color:var(--td-text)!important;font-size:12px!important;font-weight:600!important;cursor:pointer;white-space:nowrap}
#ticket-dialog #ticket-actions label{display:flex!important;align-items:center;gap:8px!important;font-size:12px!important;color:var(--td-muted)!important;margin-inline-end:auto}#ticket-dialog #ticket-actions select{min-width:148px}#ticket-dialog #ticket-actions #ticket-edit-app{background:var(--td-accent)!important;color:#fff!important;border-color:var(--td-accent)!important}html[data-theme=dark] #ticket-dialog #ticket-actions #ticket-edit-app{color:#241132!important}#ticket-dialog #ticket-actions #ticket-edit{background:var(--td-soft)!important;color:var(--td-accent)!important;border-color:transparent!important}#ticket-dialog #ticket-more{position:relative}#ticket-dialog #ticket-more summary{display:flex;align-items:center;list-style:none}#ticket-dialog #ticket-more summary::-webkit-details-marker{display:none}#ticket-dialog .td-more-menu{position:absolute;left:0;top:46px;min-width:160px;padding:6px;background:var(--td-panel);border:1px solid var(--td-line);border-radius:12px;box-shadow:0 14px 30px #0003;display:grid;gap:4px}#ticket-dialog #ticket-more button{text-align:right}#ticket-dialog #ticket-more .danger{color:#d94b63!important}
#ticket-dialog #ticket-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:0;flex:0 0 auto;padding:20px 26px;background:var(--td-panel);border-bottom:1px solid var(--td-line)}#ticket-dialog .td-metric{display:grid;gap:5px;padding-inline:22px;border-inline-end:1px solid var(--td-line)}#ticket-dialog .td-metric:first-child{padding-inline-start:0}#ticket-dialog .td-metric:last-child{border:0}#ticket-dialog .td-metric span{font-size:12px;color:var(--td-muted)}#ticket-dialog .td-metric strong{font-size:23px;font-weight:650;line-height:1.3;white-space:nowrap;font-variant-numeric:tabular-nums;letter-spacing:-.5px}#ticket-dialog .td-metric:last-child strong{color:var(--td-accent)}
#ticket-dialog #ticket-detail-layout{flex:1;min-height:0;display:grid!important;grid-template-columns:minmax(0,1.5fr) minmax(330px,1fr)!important;overflow:hidden!important;direction:rtl}#ticket-dialog .td-content-column{min-width:0;min-height:0;display:flex;flex-direction:column;border-inline-end:1px solid var(--td-line)}#ticket-dialog #ticket-tabs{flex:none;display:flex;gap:24px;padding:0 26px;border-bottom:1px solid var(--td-line);background:var(--td-panel);overflow-x:auto}#ticket-dialog #ticket-tabs button{position:relative;height:54px;flex:none;padding:0 1px;border:0;border-radius:0;background:transparent;color:var(--td-muted);font-size:13px;font-weight:600;white-space:nowrap;cursor:pointer}#ticket-dialog #ticket-tabs button[aria-selected=true]{color:var(--td-accent)}#ticket-dialog #ticket-tabs button[aria-selected=true]:after{content:'';position:absolute;bottom:0;left:0;right:0;height:3px;border-radius:3px 3px 0 0;background:var(--td-accent)}
#ticket-dialog #ticket-detail-main{min-height:0;min-width:0;overflow:auto!important;border:0!important;padding:22px 26px!important;scrollbar-width:thin;scrollbar-color:var(--td-line) transparent;overscroll-behavior:contain}#ticket-dialog #ticket-overview{margin:0!important;padding:0!important;border:0!important;background:transparent!important;overflow:visible!important}#ticket-dialog [hidden]{display:none!important}#ticket-dialog [role=tabpanel]{outline-offset:4px}#ticket-dialog .td-section{margin:0 0 18px!important;padding:20px!important;border:1px solid var(--td-line)!important;border-radius:13px!important;background:var(--td-panel)!important;overflow:hidden}#ticket-dialog .td-section>header{display:flex;flex-direction:column;align-items:start;gap:4px;margin-bottom:17px}#ticket-dialog .td-section h3,#ticket-dialog .td-intro h3{margin:0!important;font-size:16px!important;font-weight:650!important;color:var(--td-text)!important;line-height:1.5}#ticket-dialog .td-section header p,#ticket-dialog .td-intro p{margin:0;font-size:12px;line-height:1.6;color:var(--td-muted)}#ticket-dialog .td-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px 28px;margin:0;padding:0}#ticket-dialog .td-field{min-width:0;margin:0;padding:0;border:0;background:transparent}#ticket-dialog .td-field dt{font-size:12px;color:var(--td-muted);line-height:1.5;margin:0 0 5px}#ticket-dialog .td-field dd{margin:0;color:var(--td-text);font-size:14px;font-weight:550;line-height:1.65;overflow-wrap:anywhere;font-variant-numeric:tabular-nums}#ticket-dialog .td-field dd>*{font-size:inherit!important;color:inherit!important;font-weight:inherit!important}#ticket-dialog .td-field-email dd,#ticket-dialog .td-field-phone dd,#ticket-dialog .td-field-center dd{direction:ltr;text-align:right;unicode-bidi:plaintext}#ticket-dialog .td-field-description,#ticket-dialog .td-field-address,#ticket-dialog .td-field-originalName{grid-column:1/-1}#ticket-dialog .td-field-description .wrap{white-space:pre-wrap!important}#ticket-dialog .td-intro{margin-bottom:20px}#ticket-dialog .td-flight>header{flex-direction:row;justify-content:space-between;align-items:center}#ticket-dialog .td-flight-heading{display:flex;gap:12px;align-items:center}#ticket-dialog .td-flight-number{display:grid;place-items:center;flex:none;width:36px;height:36px;border-radius:11px;background:var(--td-soft);color:var(--td-accent);font-size:15px;font-weight:700}#ticket-dialog .td-flight-fields{grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}#ticket-dialog .td-file-link{font-size:12px;font-weight:600;color:var(--td-accent);text-decoration:none;padding:8px 10px;background:var(--td-soft);border-radius:8px;white-space:nowrap}#ticket-dialog .td-technical{border:1px solid var(--td-line);border-radius:12px;padding:16px 20px;background:var(--td-panel)}#ticket-dialog .td-technical summary{cursor:pointer;font-size:13px;color:var(--td-muted)}#ticket-dialog .td-technical .td-fields{margin-top:20px}
#ticket-dialog .td-price-hero{padding:24px;margin-bottom:20px;background:var(--td-soft);border:1px solid var(--td-line);border-radius:13px;display:grid;gap:8px}#ticket-dialog .td-price-hero>span{font-size:13px;color:var(--td-muted)}#ticket-dialog .td-price-hero>strong{font-size:36px;color:var(--td-accent);line-height:1.3}#ticket-dialog .td-price-hero p{margin:0;font-size:13px;color:var(--td-muted)}#ticket-dialog .td-price-hero p b{margin-inline-start:8px;color:var(--td-text)}#ticket-dialog .td-notes{display:grid;gap:18px}#ticket-dialog .td-notes article+article{padding-top:18px;border-top:1px solid var(--td-line)}#ticket-dialog .td-notes h4{font-size:12px;color:var(--td-muted);margin:0 0 6px;font-weight:500}#ticket-dialog .td-notes p{font-size:14px;line-height:1.8;white-space:pre-wrap;margin:0;overflow-wrap:anywhere}#ticket-dialog .td-empty{color:var(--td-muted)!important;font-size:13px!important}#ticket-dialog .td-timeline{list-style:none;padding:0;margin:0}#ticket-dialog .td-timeline li{position:relative;display:flex;justify-content:space-between;gap:12px;padding:14px 0;border-top:1px solid var(--td-line)}#ticket-dialog .td-timeline li:first-child{border:0;padding-top:0}#ticket-dialog .td-timeline li>div{display:grid;gap:4px}#ticket-dialog .td-timeline strong{font-size:13px;font-weight:550;overflow-wrap:anywhere}#ticket-dialog .td-timeline span,#ticket-dialog .td-timeline time{font-size:11px;color:var(--td-muted)}#ticket-dialog .td-timeline time{direction:ltr;flex:none;font-variant-numeric:tabular-nums}#ticket-dialog #pilot-update{margin:0;padding:20px;border:1px solid var(--td-line);border-radius:13px;background:var(--td-panel)}#ticket-dialog #pilot-update h3{font-size:16px!important;margin:0 0 16px!important}#ticket-dialog #pilot-update-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}#ticket-dialog #pilot-update .info{padding:0!important;border:0!important;background:none!important}#ticket-dialog #pilot-update .info small{font-size:12px;color:var(--td-muted)}#ticket-dialog #pilot-update .info b{font-size:14px;line-height:1.6}
#ticket-dialog #ticket-map-column{min-height:0;min-width:0;padding:22px!important;overflow:auto!important;background:var(--td-map)!important;scrollbar-width:thin}#ticket-dialog #ticket-map-column .drawer-section{height:auto!important;margin:0 0 20px!important;padding:0!important;border:1px solid var(--td-line)!important;border-radius:13px!important;background:var(--td-panel)!important;overflow:hidden}#ticket-dialog .live-map-section>header{height:auto!important;display:block!important;padding:16px!important}#ticket-dialog #ticket-map-column h3{font-size:15px!important;margin:0 0 10px!important;font-weight:650!important}#ticket-dialog .live-map-section>header>div{display:flex;gap:7px}#ticket-dialog .live-map-section button{height:30px!important;padding:0 10px!important;font-size:11px!important;border:1px solid var(--td-line)!important;border-radius:7px!important;background:var(--td-bg)!important;color:var(--td-muted)!important}#ticket-dialog .live-map-section button[aria-pressed=true]{background:var(--td-soft)!important;color:var(--td-accent)!important;border-color:var(--td-accent)!important}#ticket-dialog #ticket-live-map{flex:none!important;height:270px!important;min-height:270px!important;border-radius:0!important}#ticket-dialog #ticket-live-map .leaflet-control-zoom a{font-size:20px!important}#ticket-dialog .td-map-legend{display:flex;flex-wrap:wrap;gap:12px;padding:11px 14px;font-size:11px;color:var(--td-muted);border-top:1px solid var(--td-line)}#ticket-dialog .td-map-legend span{display:inline-flex;align-items:center;gap:6px}#ticket-dialog .td-map-legend i{display:inline-block;width:14px;height:9px;border:2px solid var(--tone,#8f68ba);background:color-mix(in srgb,var(--tone,#8f68ba) 15%,transparent)}#ticket-dialog .td-map-legend .td-flight-key{height:1px;border:0;background:#87ceeb}#ticket-dialog .td-map-legend .td-gcp-key{width:8px;height:8px;border:2px solid #007f86;border-radius:50%;background:#7de3e8}#ticket-dialog #ticket-map-column .file-center{padding:17px!important}#ticket-dialog .file-center .download-actions{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:8px!important;padding:0!important;border:0!important}#ticket-dialog .file-center .download-actions>a{height:auto!important;min-height:42px!important;padding:9px 10px!important;font-size:12px!important;line-height:1.5!important;border:1px solid var(--td-line)!important;border-radius:9px!important;background:var(--td-bg)!important;color:var(--td-text)!important;text-align:center;display:flex;align-items:center;justify-content:center;white-space:normal!important}#ticket-dialog .file-center .download-actions>a.is-disabled{color:var(--td-muted)!important;opacity:.5;pointer-events:none}#ticket-dialog .file-center .download-actions>a.is-regenerate{border-style:dashed!important;color:var(--td-accent)!important}#ticket-dialog .file-help{font-size:11px!important;color:var(--td-muted)!important;line-height:1.7;margin:12px 0 0!important}#ticket-dialog [data-material-ticket]{grid-column:1/-1;font-size:12px!important;line-height:1.6!important;margin-top:10px!important;max-width:100%;overflow-wrap:anywhere}#ticket-dialog [data-material-ticket] *{font-size:inherit!important}#ticket-dialog #ticket-alerts:empty{display:none}#ticket-dialog #ticket-alerts{margin-bottom:18px}#ticket-dialog #ticket-alerts *{font-size:12px!important;line-height:1.6!important}
#ticket-dialog button:focus-visible,#ticket-dialog a:focus-visible,#ticket-dialog select:focus-visible,#ticket-dialog summary:focus-visible{outline:3px solid var(--td-accent)!important;outline-offset:3px!important}#ticket-dialog button:hover,#ticket-dialog a:hover{filter:brightness(1.08)}
@media(min-width:1500px){#ticket-dialog #ticket-live-map{height:340px!important}}
@media(max-width:1050px){#ticket-dialog{width:calc(100% - 24px)!important;height:calc(100dvh - 24px)!important}#ticket-dialog #ticket-detail-layout{grid-template-columns:minmax(0,1.35fr) minmax(300px,1fr)!important}#ticket-dialog #ticket-detail-main{padding:18px!important}#ticket-dialog #ticket-map-column{padding:18px!important}#ticket-dialog .td-flight-fields{grid-template-columns:repeat(2,minmax(0,1fr))}#ticket-dialog #ticket-tabs{gap:18px;padding-inline:18px}#ticket-dialog .td-metric strong{font-size:20px}}
@media(max-width:760px){#ticket-dialog{width:100%!important;height:100dvh!important;max-height:none!important;margin:0!important;border-radius:0!important;border:0!important}#ticket-dialog #ticket-drawer{overflow:auto!important}#ticket-dialog #ticket-fixed-header{padding:16px!important;gap:10px;min-height:90px!important}#ticket-dialog #ticket-title{font-size:19px!important}#ticket-dialog #ticket-state-badge{align-self:start;font-size:11px}#ticket-dialog #ticket-updated{display:none}#ticket-dialog #ticket-actions{padding:12px 16px!important;gap:8px!important}#ticket-dialog #ticket-actions label{width:100%;margin:0!important}#ticket-dialog #ticket-actions select{flex:1}#ticket-dialog #ticket-actions button,#ticket-dialog #ticket-actions summary{padding-inline:11px!important;font-size:11px!important}#ticket-dialog #ticket-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px 0;padding:18px 16px}#ticket-dialog .td-metric{padding-inline:16px}#ticket-dialog .td-metric:nth-child(odd){padding-inline-start:0}#ticket-dialog .td-metric:nth-child(even){border:0}#ticket-dialog .td-metric strong{font-size:22px}#ticket-dialog #ticket-detail-layout{display:flex!important;flex:0 0 auto;overflow:visible!important;flex-direction:column!important}#ticket-dialog .td-content-column{border:0;order:0}#ticket-dialog #ticket-detail-main{order:0;overflow:visible!important;padding:16px!important}#ticket-dialog #ticket-map-column{order:1;overflow:visible!important;padding:0 16px 20px!important;background:var(--td-bg)!important}#ticket-dialog #ticket-tabs{padding-inline:16px;gap:22px}#ticket-dialog #ticket-tabs button{font-size:12px}#ticket-dialog .td-section{padding:17px!important}#ticket-dialog .td-fields{gap:20px}#ticket-dialog .td-timeline li{flex-direction:column;gap:5px}#ticket-dialog #ticket-live-map{height:280px!important}}
@media(prefers-reduced-motion:reduce){#ticket-dialog *{scroll-behavior:auto!important;transition:none!important}}